post-op positioning
Recovery Care
Using Face Down Chairs as directed is an important part of your treatment and recovery. Be sure to attend all scheduled appointments with your Doctor and follow your postoperative instructions. If you experience any problems or have questions about your positioning contact your Doctor for guidance.
01. Will my insurance pay for this?
You will pay out of pocket at the time of delivery, but FDC will supply you with the necessary forms to submit to the insurance company for potential reimbursement.
insurance forms
02. How do I submit forms for potential reimbursement?
VIEW INSURANCE PROCEDURES & FORMS
1. After downloading the Certificate of Medical Necessity (CMN) form, the patient will take it to the surgeon for completion.
2. Your Doctor’s office will fax it back to FDC.
3. FDC will return these completed forms to you via email or snail mail. (Fill in your personal info)
4. Consult with your insurance provider on where to mail the forms for a reimbursement request (usually the address on the back of your insurance card).
5. Send the forms provided by FDC.
6. Be sure to follow up!
03. When will I receive the forms to submit for reimbursement?
Please allow 1-2 weeks for your forms to arrive after the equipment has been retrieved.
frequently asked questions
05. How will I eat?
You cannot properly consume food in a face down position. You will be allowed a short break every hour to eat.
06. Can I sleep in the Vitrectomy Chair?
You may take a 15-20 minute nap, but it is not advised rest longer than that period.
07. I did not like the equipment or only used a portion of it, may I get a refund?
No refunds will be given once the delivery technician leaves your home.
08. My Doctor finished surgery, then decided that I did not have to position, may I get a refund?
Our 50% refund policy applies if you contact us the day of surgery to cancel. We do not offer refunds. No refunds will be issued once the equipment has been delivered.
09. When will the equipment be picked up?
Call Face Down Chairs once your Doctor has cleared you from positioning.
10. Do I need to be there for the delivery?
Option 1: We can show a family member how to operate the equipment.
Option 2: We can leave it on a front or back porch (if hidden out of sight). The patient can then watch the tutorial video for set up.
frequently asked questions
11. Can I watch T.V. while sitting in my Vitrectomy chair?
Yes, if you rent the mirror, you will be able to see the t.v. in the correct orientation.